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TechShed Help Center

  • Do my order will be charged sales tax?
    sales tax will be applied on all orders shipped within the state of California.
  • How to leave customer feedback?
    Our customers are our most valuable resource, and that’s why your feedback is so important to us. We appreciate all of your ideas and your opinions! Please tell us what you like, what we could be doing better, and how we’ve helped you find the power supply equipment you need. And, as always, we’d be happy to answer any of your questions. We will make every effort to respond to your questions in a timely manner. Thank you for your time, and we appreciate your input!
  • Is my personal information safe?
    When you submit personal information on our website, we will protect your information both online and offline. personal information is encrypted and protected with the best encryption software in the industry, Secure Socket Layer. While on a secure page, such as our order form, the padlock icon in the browser tray indicates a secure connection. SSL is a widely used encryption method that helps ensure the confidentiality and integrity of data transmitted over the internet. The padlock icon in the browser tray is also a good indication that the website is using a secure connection.
  • How quickly will I get my order and how much will it cost to ship?
    Orders placed on Sunday through Thursday are processed within 24 hours of receipt. Orders placed after 12:00 PM Pacific Time on Friday through Saturday are processed Monday morning. We have Free Shipping promotion for domestic Now. We also offer express shipping at great price.
  • Where are my items being shipped from?
    Our products are shipped from our main warehouse facility located in Morgan Hill, California, U.S.A
  • Terms & Service
    By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trade mark law.
  • What are your customer service hours?
    Our customer service representatives are available from 9 a.m. to 5 p.m. Pacific Time.
  • Is your website credit card transaction safe? uses PayPal as their backend system to process credit card orders, which offers a high level of security and protection for transactions. PayPal is a well-established and reputable payment processing platform that uses advanced security measures to protect sensitive information and prevent fraud. Additionally, by not storing any customer credit card information, further reduces the risk of unauthorized access to such information. As for PayPal and Google Checkout, both are widely recognized and trusted payment gateways that also offer advanced security features to protect transactions. Overall, it appears that takes reasonable measures to ensure the safety of credit card transactions on their platform.
  • Return/Exchange Policy
    Please read this section carefully to ensure that your return is processed in a timely manner. All products can be returned for a refund or exchange within 30 days of being received. All returns must be accompanied by a Return Merchandise Authorization form. Returns and/or exchanges will not be accepted unless authorization has been issued by
  • Do you have expediate shipping option?
    Express shipping is available for the fee of $35 for domestic cities. for most cities the express order received before 12PM will be arrived within 1 business days, Please choose express shipping, if there is any question regarding overnight orders. If you have any further questions about shipping, please contact
  • Do you offer volume discounts? offers special pricing for high volume customers. To establish a volume pricing account, or to inquire about our corporate accounts program, please contact
  • How to search in our store ?
    A: our website search is keywords related search, the more specify keyword, the more accurate result you can get , for example, type “ Sony DPF-D1010” will present better result than” 12V power adapter for sony DPF-D1010 “ if you are not able to find the exactly model of power supply, don’t worry, just summit this Looking For Adapter Form, our engineer will help you to find the right adapter, we can even custom made the special adapter once we confirm the specification.
  • Which credit cards do you accept?
    We accept Visa, MasterCard, Discover, and American Express.
  • How to find your power supply brand and model?
    To begin, check the owner's manual of your device. Often, the brand and model number are printed on the front cover. If you don't have the owner's manual, check the manufacturer's label on the bottom of the device. This label often has the brand and model number of the device printed on it. Here are sample part numbers from the major brands: COMPAQ: 123456-001, 123456-B21 HEWLETT PACKARD: F1234A SONY: PCGA-BP12, VGP-BP1 DELL: 312-1234, 1234P IBM: 02K1234, 08K1234 TOSHIBA: PA1234U-1BRS APPLE: M1234 All our product is OEM replacement which means is compatible with those original power supply.
  • Is my product guaranteed?
    Yes. All products purchased from our website are guaranteed for 30 days under our Return/Exchange Warranty. If the product received is not as advertised, a replacement or exchange will be issued. Seller will not be held responsible for item incompatibility. Please verify the power requirements of your device with our AC adapter specifications. No product liability insurance is assumed. We will accept returns and will issue refunds for those items which were shipped as an incorrect item or found to be defective. Buyers are responsible for return shipping charges. Unless otherwise stated above, you may return any product for a refund within 30 days of ordering it, A Return Merchandise Authorization (RMA) is required for all returns.
  • How we protect your privacy?
    We use appropriate security measures to protect against the loss, misuse and alteration of data used by our system. Encryption: Websites can use encryption technologies such as SSL or TLS to protect user data while it's in transit between the user's device and the website's server. Privacy policies: Websites have clear and transparent privacy policies that explain how they collect, use, and protect user data. These policies should be easy to understand and accessible to all users. Data protection: Websites take appropriate measures to protect user data from unauthorized access, theft, or loss. Websites obtain user consent before collecting or using any personal information. By implementing these measures and following best practices for data privacy and security, Powerpayless can help protect user privacy and build trust with their customers.
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